FAQ’s and Discount

About Moonlight Shimmer Gems

Is Moonlight Shimmer Gems an Indian Company?
Yes, Moonlight Shimmer Gems is a private company registered with Foreign and Council under our parent company ” SILVERINDIA”.

Where is Moonlight Shimmer Gems Head Office located? 
Our Head office & Workshop is in Jaipur at :
SILVERINDIA 
Plot No. 47, Patel Colony,
Sardar Patel Marg, C-Scheme, 
Jaipur-302001
Rajasthan, INDIA
email: silverindia.soni@gmail.com

Are Moonlight Shimmer Gems products available internationally?
We sell Moonlight Shimmer Gems products to retailers and wholesale buyers around the world directly.

About our Products

Where are your manufacturing facilities located? 
We have a company owned production unit and is located in Jaipur. Our craftsmen are village-based artisans employing their regional jewellery skills and specialities. This commitment has helped preserve the traditional crafts of India and created employment opportunities for expert rural craftsmen.

Are all Moonlight Shimmer Gems products handmade, Sterling Silver, Natural Gemstones?

A) 95% of our products are handmade.
B) All our pieces are guarantee a minimum content of sterling silver to be 92.5% and all pieces are hallmarked 925. 
C) All stone are natural but there are few stones like Dichoric Glass which are not. we usually inform our customers when they place an order. 

Do Moonlight Shimmer Gems sizes conform to international norms? 
We with our past experience in dealing with clients across the globe, we usually have an idea what would sell in particular. If you have anything specific, please let us know. 

Buying

How do I buy online? 
Please send us an email at info@moonlightshimmergems.com requesting for pricing with your complete contact details. We would get back to you with complete pricing and other relevant details you have asked for.

If i am large reseller would I be given discount on normal prices ? 
If you sell wholesale to shops, stores or participate in Jewellery Fairs or Jewellery Shows, we would be willing to offer volume discounts. The minimum quantity required in such case is 2,500 British Pounds or 5,000 USD. Please email at info@moonlightshimmergems with complete information. 

If you are bulk buyer… average buying of more than 10 kilos a month, then please email us separately stating your exact requirement in stones, designs and tentative pricing per gram range your company would like to purchase.

I have my own designs ? 
Please email us your design at info@moonlightshimmergems and relevant details and we would get back with complete details. 

How long will it take to receive my order?
UPS does not guarantee delivery times for Ground shipments, and they do not deliver on Saturdays or Sundays. Ground service usually arrives within 3-7 days. UPS does, however, guarantee delivery times for 4-5 weeks. 

What payment methods do you accept? 
We accept payment via :

  1. Bank Transfer or Swift Transfer *this is preferred mode of payment.
  2. PayPal
  3. CCAvenue Credit Cards

Do you offer Online customer service? 

Yes,

Our gmail ID: moonlightshimmergems@gmail.com

Google Talk can be downloaded from:
http://www.google.com/talk/ 

For immediate assistance:
Call: +91 9001026426 
Email: moonlightshimmergems@gmail.com